ChainDrive Mobile Assistant helps sales staff engage customers
As the world of retail grows and adapts to new technology and practices, it becomes increasingly important for retail professionals to come up with solutions that help satisfy customers’ needs. You...
View ArticleChainDrive Mobile Assistant puts a spin on your sales team
Examining new ways to engage the customer and offer sales floor support is an important part of improving your retail business and its reputation. Advancements in technology have made this a...
View ArticleChainDrive’s Professional Services approach
ChainDrive offers retail professionals a comprehensive software system with components that oversee everything related to business, from accounting and planning to merchandising and warehouse...
View ArticleWhy Buy Software Without Support?
We are surrounded with software all day long, and most of the time it hums along doing its thing while nobody pays any attention to it. But when there’s a glitch, stress levels start to rise...
View ArticleTop Customer Service Tips
Customer services are important parts of any business because your customers are the reason the business exists. Whether your customers are other businesses or part of the general public, the same...
View Article3 Differences In B2B Support
Business-to-Business (B2B) customer support has to be a little bit different than customer support for individuals who purchase products or services. There are many ways that these two types of support...
View ArticleWhat Matters To You In Customer Support?
Customer support is a broad subject with many opinions wrapped up in it. In a busy call center, for instance, the owner’s opinion of customer support might be that as many calls be handled as possible...
View ArticleClients or Customers? The Difference In Support
There is a definite difference between Client Care and standard customer support and it lies between a client and a customer. Customers are good — every retailer needs customers. What Support Should...
View ArticleHow to Improve Retail Internal Communications
Communicating with your retail staff should not be a chore. Whether you have one store or a chain of retail stores, you need to be able to communicate efficiently with all members of your team. Here’s...
View ArticleHow to Create a Culture of Communication
Retail chains where the multiple levels of responsibility within the organization communicate with each other about critical business processes succeed and are run more efficiently than those that...
View Article5 Ways to Empower Employees with Messaging
Internal messaging does more than allow your employees to send cute cat memes and inter-office jokes. It actually makes for a great efficiency tool. And your employees can gain more control of their...
View Article3 Hidden Benefits of Internal Messaging for Retailers
Internal messaging is an oft-missed solution in retailing. Not only can it save your retail personnel time, but it can also increase the revenue and profitability of your retail chain. The following...
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